Contact Technical
North America


Hours Available
M-F 9am-5pm EST

Standard Warranty

All Radius Gateway products carry a one year limited warranty. For specific details please click here.


A valid RMA number must be issued before
the return of any product. To initiate a return
request, please email our Technical Support
or by telephone; 800-297-4103

Feature Comparison

The Product Line of Radius Gateway is feature rich, and outperforms competitors both in performance and in cost.  Contact a Radius Gateway sales representative  to discuss the comparisons of the RG-501h or RG-301w against other gateways in the market.

Extended Warranty

A three year extended warranty may be purchased on all Radius Gateway products. (a small fee applies)

Radius Gateway provides access to our technical support center during the standard warranty period.  This access is only for those who have purchased the product directly from RadiusGateway. This access shall remain available during the life of the product warranty. Under no circumstance does Radius Gateway technical support extend beyond the standard two year warranty ,unless the extended warranty is purchased.

Please click here to read the terms and conditions of the Radius Gateway standard warranty procedures.



Radius Gateway LLC. 520 E. Montford Avenue, Ada, Ohio, 45810
phone: 877-298-4103
fax: 800-464-0832

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